DO NOT USE THIS PLATFORM FOR EMERGENCY MEDICAL NEEDS. IF YOU EXPERIENCE A MEDICAL EMERGENCY, IMMEDIATELY CALL YOUR LOCAL EMERGENCY SERVICES.
IF YOU ARE THINKING ABOUT SUICIDE, CONSIDERING HARMING YOURSELF OR OTHERS, FEEL THAT YOU OR ANY OTHER PERSON MAY BE IN ANY DANGER OR HAVE ANY MEDICAL EMERGENCY, YOU MUST IMMEDIATELY CALL THE EMERGENCY SERVICE NUMBER AND NOTIFY THE RELEVANT AUTHORITIES. SEEK IMMEDIATE IN PERSON ASSISTANCE.
THE INTENTION OF THE PLATFORM IS NOT TO BE USED IN ANY OF THE CASES ABOVE. THE COUNSELORS CANNOT PROVIDE THE ASSISTANCE REQUIRED IN ANY OF THE CASES ABOVE.
WE ARE A PLATFORM PROVIDER. THE INFORMATION ON THIS PLATFORM IS INTENDED FOR GENERAL INFORMATIONAL AND HEALTH EDUCATIONAL PURPOSE ONLY. THE PLATFORM IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL DIAGNOSIS OR TREATMENT. RELIANCE ON ANY INFORMATION PROVIDED BY THE PLATFORM OR ANY PROFESSIONALS THAT UTILIZE OUR SITE IS SOLELY AT YOUR OWN RISK.
DO NOT DISREGARD, AVOID, OR DELAY IN OBTAINING IN-PERSON CARE FROM YOUR DOCTOR OR OTHER QUALIFIED PROFESSIONAL BECAUSE OF INFORMATION OR ADVICE YOU RECEIVED THROUGH THE PLATFORM.
These Terms and Conditions were last updated on February 16th, 2024 and are considered effective as amended as of this date.
These terms and conditions (the "Terms and Conditions") govern the use of https://www.doctorontheline.com (the "Platform"). This Platform is owned and operated by OCE WELLNESS FZ-LLC.
By using this Platform, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our Platform is the property of OCE WELLNESS FZ-LLC and the Platform's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of the Platform.
Age Restrictions
The minimum age to use our Site is 18 years old. By using this Site, users agree that they are over 18 years old. We do not assume any legal responsibility for false statements about age. For customers less than 18 years of age, the services can be used by parents or legal guardians.
Accounts
When you create an account on our Platform, you agree to the following:
You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using the Platform illegally or if you violate these Terms and Conditions.
Third Party Interactions
Your interactions with entities or individuals found on or through the Platform or the Services provided through the Platform, including payment and delivery of goods or services, and any other terms, conditions, warranties, or representations associated with such dealings, are solely between you and such entities or individuals. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any third party. You are solely responsible for, and will exercise caution, discretion, common sense and judgment in, using the Platform and disclosing personal information.
You agree that OCE WELLNESS FZ-LLC shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings. If there is a dispute between you and any third party, you understand and agree that we are under no obligation to become involved.
Sale of Services
These Terms and Conditions govern the sale of services available on the Platform.
The services will be paid for in full when the services are ordered.
These Terms and Conditions apply to all the services that are displayed on our Platform at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from the Platform at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Payments
We accept the following payment methods on our Site:
Credit Card; Debit Card
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Liabilities
The risks arising from your use of the Platform are your responsibility. Although the information on this website has been prepared in good faith, OCE WELLNESS FZ-LLC, its affiliates, subsidiaries, or employees, and any parties contributing to the design, preparation, or delivery of the Platform cannot be held liable under any circumstances for direct, indirect, special, incidental, or consequential damages arising from your access to or use of this platform, or from your inability to access or use it, or from the use of any material, information, feature, or advice contained on this Platform. OCE WELLNESS FZ-LLC does not guarantee that the platform or the servers that make it available are free from viruses or other harmful components. Without limiting the above, all content on the Platform is provided "AS IS" without any warranty, whether expressed or implied, including, but not limited to, warranties of satisfactory quality, fitness for a particular purpose, or non-infringement."
OCE WELLNESS FZ-LLC. and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, and expenses including legal fees from your use of the Platform.
Indemnity
By using this Platform, you indemnify and hold harmless OCE WELLNESS FZ-LLC. and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities, and expenses including legal fees arising out of your use of our Platform or your violation of these Terms and Conditions.
Privacy and Security
Protecting and safeguarding any information you provide through the Platform is extremely important to us. Information about our security and privacy practices can be found on our Privacy Policy available at the Platform (The ‘Privacy Policy’).
BY AGREEING TO THIS AGREEMENT AND/OR BY USING THE PLATFORM, YOU ARE ALSO AGREEING TO THE TERMS OF THE PRIVACY POLICY. THE PRIVACY POLICY IS INCORPORATED INTO AND DEEMED A PART OF THIS AGREEMENT. THE SAME RULES THAT APPLY REGARDING CHANGES AND REVISIONS OF THIS AGREEMENT ALSO APPLY TO CHANGES AND REVISIONS OF THE PRIVACY POLICY.
Acceptable Use
In your use of our Platform or any Services, you agree not to:
Send or otherwise transmit to or through our Platform any unlawful, infringing, harmful, harassing, defamatory, threatening, hateful or otherwise objectionable material of any kind, any material that can cause harm or delay to the Platform or computers of any kind, and any unsolicited advertising, solicitation or promotional materials;
Misrepresent your identity or affiliation in any way;
Restrict or inhibit any person from using the Platform, disclose personal information obtained from the Platform or collect information about users of the Platform;
Reverse engineer, disassemble or decompile any section or technology on the Platform, or attempt to do any of the foregoing;
Gain unauthorized access to the Platform, to other users’ accounts, names, personally identifiable information or other information, or to other computers or websites connected or linked to the Platform;
Launch or use any automated system, including without limitation, “robots,” “spiders,” or “offline readers,” that access the Platform in a manner that sends more request messages to our servers in a given period of time than a human can reasonably produce in the same period by using a conventional web browser;
Send or otherwise transmit to or through the Platforms chain letters, unsolicited messages, so-called “spamming” or “phishing” messages, or messages marketing or advertising goods and services;
Post, transmit or otherwise make available any virus, worm, spyware or any other computer code, file or program that may or is intended to damage or hijack the operation of any hardware, software or telecommunications equipment;
Violate any applicable laws or regulations or these Terms;
Use abusive, harassing or threatening language or make abusive, harassing, bullying or threatening communications toward any staff member, any service provider, or any other user of the Platform;
Create a hostile environment for any staff member, any service provider, or any other user of the Platform based on such person’s race, age, national origin, disability, gender or reassignment thereof, religion or belief, sex, sexual orientation, marriage/partnership status, or pregnancy/maternity.
Alter or modify any part of the materials or Services offered on the Platform; or
Assist or permit any persons in engaging in any of the activities described above.
Any of the foregoing may result in actions including but not limited to termination of your access to the Platform or any of the Services.
Additional Terms
It is the responsibility of the client to provide detailed and correct information at the time of requesting a counselling, advice, or opinion.
All counselling, advice and opinions are provided by the Platform, to the best of our service providers' ability and intentions, and based on the information provided by the client. We do not accept any responsibility of any harm or damage that occurs by following the counselling, advice or opinions. It is up to the client to use the counselling, advice, or opinion in a way they seem reasonable.
The service providers at the Platform, will not prescribe or order any diagnostic or therapeutic interventions, like blood test, imaging, medicines, etc. However, service providers will provide recommendations in their counselling and opinions to be considered by the client.
Applicable Law
These Terms and Conditions are governed by the laws of the United Arab Emirates.
